WhatsApp Front Desk · Pragmex Agentics demos

Fix. Phone simulator + team inbox classify routine questions and draft reschedules — a person still approves.

Palmshade Family Practice

Simulated patient thread

Simulated

Hi — are you open on Saturday morning? I need to collect a script.

Hi Thabo — yes, we're open Sat 08:00–12:00 for scripts and quick queries. Reception can have it ready if you send the name on the script.

Great — name on the script is Thabo Mthembu.

Noted — we'll stage it at the desk from 08:15. Anything else we can help with?

Also, is this rash serious? It started yesterday on my arm.

We can't give medical advice on WhatsApp. A clinician will call you shortly to triage. If you feel very unwell or have trouble breathing, please call 10177 (ambulance) or 112 from a mobile, or go to your nearest emergency unit.

Team inbox

Palmshade Family Practice · AI drafts, a person approves

Hours · Routine

AI-drafted reply · needs approval

Hi Thabo — yes, we're open Sat 08:00–12:00 for scripts and quick queries. Reception can have it ready at the desk if you send the name on the script.

Try the real receptionist

Messaging the live number is your opt-in. We only reply when you start the chat — no outbound messages from this demo.

WhatsApp the real receptionist [FD]